Using “emotional operating system” to realize human-computer interaction, “Little Fat Robot” landing commercial education to achieve mass production

According to the “China Robot Industry Development Report 2019”, the domestic service robot market is expected to reach US$2.2 billion in 2019, a year-on-year increase of about 33.1%, which is higher than the growth rate of the global service robot market. Despite the rapid growth of the market scale, service robots are still far from industrialization. At present, there are few service robot listed companies in the domestic A-share market, most of which are entered through mergers and acquisitions; most domestic start-up companies are also in the exploration state of landing scenarios. Mass production is always an issue.

Xiaopang Robot has entered the field of commercial robots in the field of education, and has positioned its application segments in kindergarten and primary school scenarios, focusing on solving the problem of repetitive teaching by teachers. At present, the number of customers has reached more than 3,000.

Xiaopang Robot was established in 2015. It is an intelligent robot service developer. It currently has two major product lines, home and commercial. Among them, commercial service robots (Xiaopang) currently account for most of the revenue and the company currently occupies the main market share. product.

From the perspective of technical route, the company has established a navigation cognitive system through independent research and development of artificial intelligence visual recognition, machine vision, speech recognition and other technologies, so that the robot can accurately identify commands in unfamiliar environments by building maps, planning paths and moving autonomously. When reaching the destination, it is equipped with infrared sensors and ultrasonic sensors to help realize the function of autonomous obstacle avoidance; in addition, the core technology of the product lies in the “emotional operating system”. The company’s CEO Wei Ran said that the main purpose of developing the “emotional operating system” is to improve the service robot’s performance. “Interactive” user experience, the system has been verified by a large number of tests for 3 years, and can initially judge the user’s emotional state and give feedback through simple language, actions, and expressions.

Judging from the results of use, Xiaopang Robot is currently assisting teaching in the mode of “teaching assistant”. For teachers’ repetitive teaching links, robots are used to assist teachers to explain courses, and teachers are responsible for guiding students to interact, thereby reducing the workload of teachers. At present, the product price is about 30,000-40,000 yuan, and mass production has been achieved. The number of customers is about 3,000. The market has covered remote areas in China, helping to supplement local educational resources. CEO Wei Ran said that the company will launch another new model this year, featuring cheap and easy-to-use features with simplified functions.

Service robots are a price-sensitive market. Regarding this reason, CEO Wei Ran said: users have high demand for interactive experience, although artificial intelligence interactive technology has greatly improved the intelligence of service robots, and domestic software, Great progress has been made in technology and algorithms, but there is a large technical gap at the level of core components such as chips, servos, and sensors. For example, the current SLAM for robot navigation and positioning, the mature laser SLAM and the developing visual SLAM all have shortcomings. , Multi-sensor fusion needs to be realized as soon as possible, and robot chips need strong judgment, calculation, and execution capabilities. In addition, many core components rely on imports, which leads to the fact that the products with high cost cannot solve the rigid needs of users, and it is even more difficult to achieve mass production. This is the current dilemma faced by service robot manufacturers to open up the market. Therefore, in the short term, if service robots want to open up the market, they need to find specific positioning in subdivided scenarios, give full play to the existing technical advantages of robots, and complement human resources.

According to the situation of service robot exhibitors at the 2017 World Robot Conference, the price of commercial robots is generally high, with an average price of about 200,000 yuan per unit. , companies and products with a high market share at present include the UBTECH Cruzr series products, which help companies divert traffic and reduce operating costs through the implementation of new retail scenarios; in addition, medical care is also a scenario where commercial service robots are concentrated, such as for assisted surgery. The Da Vinci surgical robot; and the titanium rice robot, whose product series has covered hospital guidance, medical services, material distribution and other links.

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